BS
Brian S

1 reviews | Active since Sept 2014

24 May 2016, 08:19

Med xpress at their usual level of inefficiency

<p>Every single month I have to play this game with med express. they send me a message to refill my meds and then as to be expected nothing happens.</p> <p>No amount of calling gets it sorted neither, the only way to get some response is to use this forum (although they take their sweet time to respond too)</p> <p>How difficult can it be to organise some medicine, a 5 year old could do it!!!!</p> <p>But as usual it wont be their fault, its always someone else to blame.</p> <p>Inefficient, pathetic service</p>

0
Replies (2)
Discovery Health
Discovery Health's reply25 May 2016, 12:59
Official

Dear Brian

We've confirmed that the relevant department has contacted you and resolved your query.

Please contact us if you require any further assistance and we will gladly help.

Regards
Discovery Health Servicing

BS
Brian S's update30 May 2016, 07:16
Reviewer Update
Received a call that as to be expected its not their fault, but in future a consultant will call me to make arrangements, Sure I have heard this hundreds of times before, and I will bet anything that next month it will be the usual story!!!