LF
Lindelwe F

1 reviews | Active since Sept 2023

09 Apr 2024, 10:58

Med-express discontinued

Discovery discontinued med-express. Now I’ve ordered medication via the clicks app and I find myself with a co-payment even with the generic option. When I ask why because last month I didn’t have a co-payment I’m told it’s because I used med-express last month, indeed I’ve never had a co-payment with med-express but now I do. Thanks a lot discovery for messing with your clients!

0
Replies (2)
Discovery Health
Discovery Health's reply09 Apr 2024, 12:30
Official
Dear Lindelwe F

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply11 Apr 2024, 13:16
Official
Dear Lindelwe F

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team