LP
Leanne P
1 reviews | Active since Apr 2015
10 Apr 2015, 09:46
Med Express
I am extremely disappointed in Med Xpress. I have used this services for a few years and have found it very convenient. <br> I placed my order with Med Xpress by SMS. I didnt receive my order and phoned to enquire as to why. I was advised that my order was cancelled as there was no stock. No-one saw fit to phone me and leave a message advising me of this. I then placed an urgent order and was told that this would only be delivered in a few days time. This is pathetic service. How can you offer a service like this on which people's health and lives depend and then not be willing to fix the mistakes you make. Pathetic. I will definitely consider getting my meds from another service provider.
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Replies (1)Discovery Health's replyOfficial
10 Apr 2015, 13:34Hello LeanneEis,
Thank you for your comment.
We have confirmed that the MedXpress has been in contact with you and advised that your parcel will be delivered today.
We are really sorry for any inconvenience you have experienced in this regard.
Kind regards
Danita
Thank you for your comment.
We have confirmed that the MedXpress has been in contact with you and advised that your parcel will be delivered today.
We are really sorry for any inconvenience you have experienced in this regard.
Kind regards
Danita
Discovery Health's reply10 Apr 2015, 13:34
Official
Hello LeanneEis,
Thank you for your comment.
We have confirmed that the MedXpress has been in contact with you and advised that your parcel will be delivered today.
We are really sorry for any inconvenience you have experienced in this regard.
Kind regards
Danita
Thank you for your comment.
We have confirmed that the MedXpress has been in contact with you and advised that your parcel will be delivered today.
We are really sorry for any inconvenience you have experienced in this regard.
Kind regards
Danita
