EM
Eugene M

1 reviews | Active since Apr 2017

01 Sept 2020, 15:47

MED-AID CARDS SENT VIA POST OFFICE

Since April i requested my new med-aid cards. It is now 5 months later and I'm still told bed time stories each time i follow up. the last communication i got was that the cards would be couriered, it's now over a week and i'm still told bed time stories. courier my cards immediately! i pay you exorbitant fees as it is with no excuses! an organisation of your magnitude shouldn't be this pathetic

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Replies (2)
Discovery Health
Discovery Health's reply02 Sept 2020, 09:08
Official
Dear Eugene M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Sept 2020, 09:57
Official
Dear Eugene M

We’ve responded to your query.

Regards 
Discovery Health Servicing Team