Meber ***

I have send numerous emails calls and every time its not resolved They suspend my membership month after month I did ask in October to change my debit order to the 1 st of each month They did not I also speak numerous times to customer care anbout my emails that was ignored Today again I saw my debit order is not show on my bank account its not thrue They did not put debit order thru I am paying bank charges for wrong debit orders they put thru as I ask not to do it They also do not comunicate with me email me if something is wrong I did ask them I want to change plans as my chronic medication is not covered But nothing I also send a messages to discovery about a claim that was not supposed to get paid as I have cancelled the service at as suppliers But nothing My savings plan is also not correct I did not used any thing this year And money was disappeared on my savings Please help me Maria viljoen.