maternity not claim not paid

I called discovery last year in October/November to notify them i was pregnant.

i then saw the gynae in novemeber and december and discovery paid for it.

in january i recieved a message saying my claim has been rejected.

called the call centre about three times and everyone sends you from pillar to post giving you diffrent info on what is going to happen.

i then spoke to a consultant who advised that i needed to register on the website as of january so my maternity benefits can be activated.

i then asked him how i was suppose to know about this if his collegue didnt inform me upon my call to them.

its been a week now and still no feedback on my claim.

i am due to see my gynae on the 09 february and yet my last bill has not been paid.

i am really stressed out about all this.

no one at discovery is proffesional or trained enough to let you know what is really happening.

CANNOT WAIT TO HAVE THIS BABY AND CHANGE MY MEDCIAL AID!@