BN
Busisiswe N

1 reviews | Active since Jun 2018

22 Jun 2018, 13:24

Maternity claims being taken from medical savings account

For the past 4 months discovery has been paying out my maternity claims from my medical savings account instead of my maternity benefit. 36 weeks pregnant and am near to the end of my pregnancy and 80% of my costs have been claimed from my medical savings. This has been such an inconvenience, I have contacted discovery a number of times and been advised different by various consultants all of whom have promised to escalate this matter further yet its months later and none of my claims have been sorted. My medical savings continue to deplete and I will have no medical savings by the time I give birth.

0
Replies (3)
Discovery Health
Discovery Health's reply26 Jun 2018, 15:29
Official

Dear BucieNdlovu92

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

BN
Busisiswe N's update02 Jul 2018, 13:35
Reviewer Update
Days later im still waiting for a response to my query, and I've submitted yet another maternity claim which has been deducted from my medical savings. Thank you Discovery
Discovery Health
Discovery Health's reply04 Jul 2018, 14:39
Official

Dear BucieNdlovu92

As soon as we have finalised this matter, we will provide feedback.

Regards
Discovery Health Servicing Team