Maternity Benefits not reset after miscarriage!!!

I am so disappointed in Discovery. I was pregnant and activated my maternity benefit and used a few of the benefits. I then on the 1st of May had a miscarriage and was booked in for a D&C. I called Discovery to ask them about my benefits and the consultant told me to leave it and when i fall pregnant again the benefits will just finish and then refresh. Much to my surprise i called again because i am pregnant to updated my profile for the benefits and it needed to be cancelled. With the help of the consultant my profile was deactivated and my new profile was activated, however all my benefits from the previous pregnancy was still showing as used! Your consultants have been on top of it calling the systems department to reset everything, and told i get told sorry they cannot reset my benefits and that everytime i have a claim i am going to have to call in and deal with it to get my money back for my gyne visits!!! I told your consultant that i cannot be the only woman who has been through a miscarriage and needed their profile reset when they fell pregnant again? She told me no i was not the only case and would investigate further.

I cannot for the life of me understand how discovery does not have this option that the woman had a miscarriage on the pregnancy profile and benefits! I will NOT for the next 8 months be calling discovery for EVERY claim i made for my pregnancy going forward. I dont need that kind of stress while i am pregnant.

I am actually quite angry and disgusted that this has not been catered for and now it causes me stress and hassle throughout my pregnancy!!!!! I will not be fighting with Discovery every time i visit the doctor!

Please note this is not your consultants fault that have been helping me as they are just passing information to me and have been trying to help me. This is directed directly at Discovery and their lack of knowledge of miscarriages and catering for it in the maternity benefits!!!!