Maternity benefits activation

5 months ago my wife activated her maternity benefits as required by medical aid. At the time we were on Classic saver plan. In october when my wife visited her doctor she was forced to pay by the doctor for the benefits that she activated. 3 weeks ago i was told by Discovery that our benefits are not activated and then i requested them in helping me to activate them. When i told the person that my screen shows me that the benefits are activate then she told me that she cannot see what i see on the screen for that reason i should send her a print screen of what i see. After receiving the print screen then i was promised that the issue is going to be resolved as soon as possible because is the error. Last week i called to follow up in which i was promised on call reference number *** that the matter will be resolved by Monday. Today i called again where i spoke to the lady by the name of CEBIFA on a call referenced *** and i was told that the matter is still under investigation. In the mean time i have to pay the bills for my wife visits and taking of her blood tests. My wife gives birth first week of march and no one gives a damn at discovery. The funny part we pay them to be covered medically but for the past 6 months i have been spending from my pocket and discovery and its employees seem not to care at all. What should i do??????????? because i have run out of options.