Maternity benefits

In 2020 I was pregnant and miscarried after using some of the maternity benefits. Now in 2021 I fell pregnant again and I was surprised to see that after activating my maternity benefits I didn't accumulate new benefits, the app continued where it left off last year even though I had deactivated the previous pregnancy on the app. I sent a query to the Discovery twitter account and I was promised it would be attended to as I am entitled to start afresh with new benefits. Recently I checked on the app only to see that I'm already halfway the remainder of my benefits because the system is including the claims I made last year on the previous pregnancy. My membership number is ***