QT
Qyrone T

1 reviews | Active since Nov 2012

09 Sept 2016, 10:12

Massive waste of money

<p>I got my Discovery medical aid a couple months ago because I travel a lot and i'm worried about accidents. I'm on the Smart Plan, which has a network of doctors (Listed on their website). Yet now i'd like to visit the doctor about a health issue i'm concerned about and 6 of the doctors listed on their website claim NOT to be a part of their network.. I have gone to 4 doctors office only to be told i'm wrong and they DO NOT accept the Smart Plan. Emails to Discovery are a futile attempt and a waste of my time.. Definitely time to switch to a new medical aid</p>

0
Replies (3)
Discovery Health
Discovery Health's reply09 Sept 2016, 11:37
Official

Dear Qyrone

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply12 Sept 2016, 09:28
Official

Dear Qyrone

We can confirm that we have resolved this matter. Please check your email for more information.

Regards
Umiksha Maharaj

QT
Qyrone T's update12 Sept 2016, 10:54
Reviewer Update

Quite impressed with Umiksha Maharaj, issue was sorted over a 5min phone call. Thanks for the assistance.

-Happy Customer again.