*********** Managers. Horrible Customer Service!

Discovery continues to surprise me with how *********** they are. Add management on top of that. I have been battling with them for months on end about my clicks reward. They offered me a voucher last week and I chose the provider. They then called me again this week to ask me which voucher I wanted and they would send me that voucher within 3 hours. I informed them which voucher I wanted, Jade spoke to her manager who let her know that the voucher will only be sent by end of day on Friday. My question being, why did Jade promise the turnaround time would be 3 hours only for management to change this? Discovery you have been *****ulently not paying my Clicks rewards for MONTHS! You have NEVER paid me my rewards, the face that I am accepting compensation for ONLY 3 months is because I am tired of your incompetence. Now to add salt to injury you can't even give me my voucher on time. This is also not the first time I have caught Discovery dodging to pay my rewards - they did this with fuel and baby stuff. Your customer service is appalling for such a big company and you should all be ashamed of yourselves. I would NEVER recommend this business to anyone. Do yourself a favour and go somewhere else. I am researching other alternatives as I write this review! Shame on you and your useless managers/customer service!