MD
Mandla D

1 reviews | Active since Aug 2024

05 Nov 2024, 20:45

*********** MANAGERS & COMPLAINTS

it has been a nightmare dealing with getting a plan changed with them. No follow up, long wait in ques for getting through and then to be given the run around by the managers and complaints department. Monies were paid and they behave like ******* instructing you to pay and all we will sorted immediately payment is received. Unfortunately the staff disappeared never followed up once payment was made. Complaints dept did nothing about request to submit the proof of my conversations

0
Replies (2)
Discovery Health
Discovery Health's reply06 Nov 2024, 06:57
Official
Dear Mandla D

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Nov 2024, 12:52
Official
Dear Mandla D

We’ve sent feedback to you on email as we could not contact you telephonically. 
Regards Discovery Health Servicing Team