Losing faith

Disappointed at Discovery medical aid they taking forever to answer queries for hours they transfer me from one Department to the other without any help after numerous emails and calls I'm awaiting for my cover to be re Instated after the unfortunate event of my husband losing his Job and we are pregnant we had a maternity cover we've been trying to re Instate and pay as private clients after weeks of sending Documents over and over again they telling me that they refunded me because they took money from the scheme no one told me about that it's just Frustrating