Losing claims 2 weeks in a row

<p>I submitted a claim on the 7th of november, when I phoned in on the thrusday to check it, it didnt exist, so i resubmitted through the Discovery app, I then submitted another claim on monday and both claims appear to not exist. <br /><br />I needed those claims to payout to go to my next appointment and Discovery has not been able to assist.<br /><br /><br /></p>