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ahmed S

1 reviews | Active since Apr 2011

21 Dec 2020, 12:22

Long telephone calls for my account

Waiting now 15 minutes on the phone while trying to cancel my authorization these internal discussions take long while my telephone bill is rising - can't they call me back Damn frustrating and costly as it is we pay a fortune for medical aid that is not ALL Covered

0
Replies (2)
Discovery Health
Discovery Health's reply22 Dec 2020, 07:11
Official
Dear ahmed
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply22 Dec 2020, 14:02
Official
Dear ahmed
 
We’ve contacted you to discuss your concerns. 
 
Regards 
Discovery Health Servicing Team