TM
TUMELO M

1 reviews | Active since Jun 2015

15 Jul 2015, 10:54

LISTED ON ITC, WITHOUT NOTIFICATION OF BILL.UNFAIR

Good Day<br> <br> I left discovery med aid last year novermber, and I WAS NOT NOTIFIED OF R1000 that I owed, now suddently on the 13 of July I get a sms saying I have been listed on ITC for failure to pay a mere R1000. I have not received any of the notifiication that they claim to have sent. Discovery says they sent letters to an address that I no longer reside at so clearly i havent seen these letters. I know the the law requires they take reasonable steps to contact me which they have clearly failed to do since they have my active cellphone number and I have not received any notification else I would have settled the amount, I mean its only a R1000 why would i not pay and now claim i didnt know about it.<br> <br> This is wrong and dissapointing from Discovery.<br> <br>

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Replies (1)
Discovery Health
Discovery Health's reply17 Jul 2015, 14:52
Official
Hello TMOKG@1234,

Thank you for your comment.

As discussed your query is being dealt with by the Settlement Solution Team who are in contact with. They will be assisting you and providing feedback.

Please do not hesitate to contact us directly with any further concerns.

Regards
Jashvir