DS
Damien S

1 reviews | Active since Aug 2017

09 Nov 2017, 07:10

Listed my name at a Credit Bureau

I received an email informing me that I have been listed on Transunion for R100.56 “You have been listed at a credit bureau for the amount owing to Discovery Health Medical Scheme Despite our previous reminders and requests for payment, the amount you owe has still not been settled.”

I’m yet to receive a single reminder. I have not received any SMSes, emails or phone calls with reminders, yet my account is being listed at Transunion. I have left discovery in June 2016, it’s about 5 months.

I can promise you that I will look for legal assistance in this regard since the negative listing is will be there for the prescribed period. For reference, my Account number is ********** .

0
Replies (4)
Discovery Health
Discovery Health's reply09 Nov 2017, 10:03
Official

Dear damien-carl-samuels

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

DS
Damien S's update13 Nov 2017, 13:54
Reviewer Update
I have subsequently been contacted by someone from Discovery. He was informative and handled this issue with integrity and care. I can confirm that my name is not listed on Transunion for this account.
Discovery Health
Discovery Health's reply13 Nov 2017, 14:01
Official

Dear damien-carl-samuels

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply13 Nov 2017, 14:07
Official

Dear damien-carl-samuels

Thank you for this great feedback.

Regards
Discovery Health Servicing Team