1 reviews | Active since Jan 2026
Limited Medical Support
Terrible, I am on the Key Care Plan. They no longer have out of network visits and you can only change your nominated GP for 3 times per year. In other words, I can not go to a GP first before deciding to nominate them as my primary care taker. I had a terrible experience with my previous GP which resulted in borderline ***ual harassment. Choosing a new GP and meeting them first is vital in this case as it is a very sensitive subject. I do not understand how Discovery can not prioritize situations like these. In the past you were able to have 2 out of network visits first before updating your nominated GP. Another issue with this is that if I fall sick this month and I have to change my nominated GP then this will only be activated on the following month...I am in medical care need now...it totally defeats the purpose of having a medical aid and paying all this money to them.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
I need to see my new GP.
Note: The agent I spoke to was very sincere and kind. Unfortunately like I mentioned nothing has been resolved yet.
I need to see my new GP.
Note: The agent I spoke to was very sincere and kind. Unfortunately like I mentioned nothing has been resolved yet.
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
