Like REALLY????? NO.

The only reason why I am doing this is because I feel blatantly disrespected. I can't get glasses or go to the doctor from March 2023 for the rest of the year (10 months) because they switched off my PMB benefit that I have so that I can go to therapy. I only realized that something was wrong when my entire medical savings account was depleted because it all went off from my savings instead the PMB benefit, which was working perfectly fine the whole year of 2022. Now, they have the audacity to send a very well-crafted and great-looking marketing email to its members with a link to an entire professionally shot interview where they say things like "We want our members to feel like they can depend on us", or "When you make a promise, you follow through". Like REALLY????? NO.