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Carey-anne Lawrence

1 reviews | Active since Nov 2012

08 Jun 2017, 14:41

Life and death chronic medication, What a JOKE!

<p>My husband and I have been member of Discovery Health for many years, my husband has been diabetic since he was 6 years old, and has been on the same medication for the last 8 years. He received an sms from Discovery a few days ago advising that he needs to check the new Chronic list that has been sent to him, neither him nor I ever received this email. Upon enquiring he was told that his one insulin he is on has been removed from his chronic medication as he has not purchased it in the last 3 months (This particular insulin is used once a day at night and therefore lasts longer) But if he had not contacted them we would have never known!!!!! Then we find out that BOTH his insulins that he needs on a daily basis to survive is no longer on the list of approved chronic medications!!!!!!!!! As I said my husband has been Diabetic since he was 6 and has become immune to many insulins the only one he is able to take are the ones he has been on for the last 8 years. Now we get told that we need to motivate why he needs to be on these insulins, we have spoken to his specialist who advised that there is no point as Discovery have already told him that they will not approve his insulins! I am appauled by the lack of consideration Discovery has towards patients that are chronically ill. This is not the first time we have had issues with discovery not wanting to cover something to do with my husbands condition. I feel it is time to take this further and go to the media!</p>

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Replies (2)
Discovery Health
Discovery Health's reply09 Jun 2017, 08:33
Official

Dear cazlaw

We received your message and we are looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply12 Jun 2017, 12:51
Official

Dear cazlaw

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team