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rizwana M

1 reviews | Active since Oct 2012

17 May 2021, 14:14

Lies and more lies.

09 May 2021, 12:39

Discovery's incompetence

Discovery retail medical scheme, which we are members of, we went in to the dentist to do an extraction, before anything could be done, we asked for funds availability to be checked, it was confirmed R1181 was available on my sons name, twice this was confirmed with two different references. So we went ahead with the procedure once this was confirmed. A few days later claim is rejected, funds depleted. Now we are liable for R1004 to the dentist. Due to discovery's incompetence we are now indebted. I want it fixed.

This was posted 9th May 2021 to this date being the 17th May 2021 no response.

0
Replies (2)
Discovery Health
Discovery Health's reply18 May 2021, 07:04
Official
Dear rizwana

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply19 May 2021, 15:14
Official
Dear rizwana

We’ve contacted you regarding your complaint. 

Regards 
Discovery Health Servicing Team