fI
fiona I

1 reviews | Active since Jul 2015

16 Mar 2021, 14:36

LIES

so this keeps happening with discovery , you work hard to reach goals , you redeem rewards and they keep sending invalid wi codes , this has happened numerous times . and best part they don't contact you when u load a query then I call and the consultant yesterday says it will be sent by Cob , I HAD TO CALL AGAIN TODAY AND STILL NOT RESOLVED ! PATHETIC SERVICE , THEY DONT COMPENSATE YOU FOR BEEN EMBARRASSED AT THE TELLERS TIME AND TIME AGAIN, FEEL LIKE CANCELLING MY MEDICAL AID ALL TOGETHER .

0
Replies (2)
Discovery Health
Discovery Health's reply17 Mar 2021, 06:46
Official
Dear fiona
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Mar 2021, 11:09
Official
Dear fiona
 
We’ve contacted you to discuss your query.
 
Regards 
Discovery Health Servicing Team