***** and ********!!!!!!
Discovery I am disgusted. I went to the casualty I was told to use. Only to be told I wasn't covered and I would need to pay R2000 to see a be seen because my Plan doesn't cover casualty visits. Don't expect my premium to come off this Month because it's just been used for casualty fees... Which I was told were covered. Beyond disgusted. Will be looking for a new medical aid from my hospital bed.Why lie to your customers. I asked all these questions when I took out the medical aid. I was never told casualty visits weren't covered. Your staff are clearly paid to lie and **** customers.
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Replies (2)Discovery Health's replyOfficial
30 May 2019, 09:23Dear jade-ann-gerhardt
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
Discovery Health's reply30 May 2019, 09:23
Official
Dear jade-ann-gerhardt
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
04 Jun 2019, 08:14 Dear jade-ann-gerhardt
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health's reply04 Jun 2019, 08:14
Official
Dear jade-ann-gerhardt
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
