TE
TJ E

1 reviews | Active since Feb 2010

14 Oct 2019, 23:05

***** and ******

Every time I send a mail to follow up on a query that i've launched MONTHS AGO, i get the standard "will provide an update to you within five to seven working days." cant you guys count ? Is EVERYONE at Discovery completely *********** ???

0
Replies (3)
Discovery Health
Discovery Health's reply15 Oct 2019, 08:55
Official
Dear TJ

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

 Regards
 Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 Oct 2019, 14:18
Official
Dear TJ

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team

TE
TJ E's update22 Oct 2019, 16:58
Reviewer Update
Making contact and resolving a query is two completely separate things! After another 5 mails my queries are still not resolved!