CJ
Charles J

1 reviews | Active since Jul 2013

15 Sept 2025, 11:23

Lett's ignore our clients today

On the 18th of August I submitted a query to Discovery Health to which I have had no feedback yet.

I regret moving to Discovery Health as they cover almost none of my chronic medication in full like my previous medial aid did.

The only reason I submitted this request was to get a reference number so I can escalate to the ombudsman.

Just terrible service.

0
Replies (2)
Discovery Health
Discovery Health's reply15 Sept 2025, 12:43
Official
Dear Charles J
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 Sept 2025, 17:09
Official
Dear Charles J

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team