1 reviews | Active since Jul 2016
LET THE PATIENT DIE
SO WE APP**** FOR A MEDICAL AID WAITED THE 3 MONTH WAITING PERIOD OUT...
ONCE ITS OVER DR REFERS TO SPECIALIST DISCOVERY DECLINES REQUEST PMA
WHAT THE **** IS THIS NO THIS IS A RELATIVELY NEW PATIENT . WHY THE **** DONT YOUR JUST PLACE A 12 MONTH GENERAL WAITING PERIOD INSTEAD OF RESTRICTING PATIENT HEALTH CARE TREATMENT BASED ON OTHER COMPLAINTS THIS SEEMS TO BE A REGULAR OCCURANCE.
SO WE VISITED THE SPECIALIST AND PAID CASH. IN THE MEAN TIME DISCOVERY JUST SENDS A DECLINE LETTER...
WHY THE **** CANT THEY INFORM THE MEMBER WITH REASONS ABOUT THE DECLINE. WHEN CALLING THE CALL CENTRE THEY ARE WAITING FOR THE GP TO SUBMIT A PMA FORM WHEN THE **** IS THE DR SUPPOSE TO FILL IN THE PMA FORM WHEN HIS ROOMS A FULL OF PATIENT HALF KEYCARE BECAUSE DISCOVERY WANTS A WHOLE DISTRICT TO USE ONE DR REMOVING GOOD AND BETTER NON RACIALIST DRS FROM THE NETWORK.
IN THE MENAN TIME EVERY BODY IS SHUT AND THE MEMBER DOES NOT NO WHAT SERVICES CAN BE SAUGHT AS SHE HAS SLEEPLESS NIGHTS IN PAIN.
DISCOVERY PLAY YOUR CARDS AND SEND US A COPY OF THE CLAUSE IN THE APPLICATION OR OFFER LATTER THAT MAKES MENTION OF A PMA FORM ...
I AWAIT HUMBLY
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
