Let down once again by this service

I reordered my medication by responding to SMS from MedXpress, the order was processed and a consultant contacted me to enquire if they could reorder all my medication as per last months order, I must say I was impressed, and requested that proceed. <br> So I go to the Pharmacy today to collect my order and the rest of the medication has not been ordered.<br> No problem I think I'll just reorder via their web site, but suddenly the prescription has been marked as expired even though it is valid until 2015-11-02.<br> I have never been able to complete any of my orders owith one contact, every month I have to contact MedXpress numerous times to get my medication.<br> I just wish I could have just one month of been able to order my medication without any complications and several calls to the help desk.