Less & Less but Pay More Pay More!!!

Impossible to get hold of someone at Discovery Medical Aid!

I am on the same medical aid option as 2023 - last year my MSA was R20,336-19.

For 2024 my MSA is only R18,060-00 - what on earth is going on here, premium increased but MSA decreases instead of increase!

When trying to get hold of someone, this is the message received on whatsapp:

The Medical Savings Account (MSA) contributions on the Saver plans will be decreased by 5% in 2024.

Discovery Health Medical Scheme will be introducing new risk-funded day-to-day benefits in 2024 for healthcare services that you usually pay for using your MSA.

These new benefits will cover:

- Consultations with a GP or psychologist following preventative screening for mental wellbeing - Internet-based Cognitive Behavioural Therapy (iCBT) for the treatment of depression - Immediate virtual care for urgent medical conditions.

Since your MSA usually covers these services, having these benefits will help you preserve your MSA in 2024.

Please note that this information is pending formal approval from the Council for Medical Schemes. In all instances, Discovery Health Medical Scheme Rules prevail. Read the Scheme Rules on our website.

I am a single mother with 2 x daughters on my medical aid. Both my daughters have chronic issues / requires medication and by this decrease in MSA it means I will have to pay out of pocket and not even have enough funds in my MSA for the year of 2024.

This is not on Discovery! Please explain how this works! The decrease sounds a lot more than 5%!!!!

I am on the Classic Saver option.