MVDM
Monique Van Der Merwe

1 reviews | Active since Mar 2017

27 Mar 2017, 09:40

Legal Handover with No response

<p>To my suprise, I found out that Discovery Health Medical Scheme has handed me over to Legal & had put a Judgement against my credit record without any notice. Not one phone call not one email. I joined Discovery Health Medical Scheme in June 2013 with my employer. After being with the company for 3 years,I resigned but requested to have my medical aid moved to my personal capacity. Discovery and my previous Employer cancelled my membership to their descretion. I have now been sent from Pillar to post as I have called Discovery & the lawyers. No one can assist. I have sent 5 Emails to both with no response. For over a month I have been waiting to sort this out as this is now affecting my credit record. </p>

0
Replies (5)
Discovery Health
Discovery Health's reply27 Mar 2017, 10:22
Official

Dear monique-van-der-merwe-2

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply29 Mar 2017, 14:26
Official

Dear monique-van-der-merwe-2

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team

MVDM
Monique Van Der Merwe's update31 Mar 2017, 12:11
Reviewer Update

Still no one has made contact?

Discovery Health
Discovery Health's reply31 Mar 2017, 12:32
Official

Dear monique-van-der-merwe-2

We have sent you final feedback via email.

Regards
Discovery Health Servicing Team

MVDM
Monique Van Der Merwe's update04 Apr 2017, 12:05
Reviewer Update

I want an urgent response to this.

PLEASE TAKE NOTE THAT MY CONTACT DETAILS HAVE CHANGED. I NO LONGER HAVE THE ********** NUMBER.

My number is available on Hello Peter