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rasebopamabelebele R

1 reviews | Active since Mar 2017

18 Mar 2017, 22:49

Left to hang in the worst situation

<p>I was in a terrible accident tonight where I was unconscious and had to be taken to a public hospital. Upon regaining consciousness I desperately tried calling discovery to help me but was put through hoops and hoops where I was eventually ignored and left to deal with an Ill resourced government hospital. </p> <p> </p> <p>I chose discovery because it had a reputation as the best insurer and I had to stomach the heavy premiums they charge just to have peace of mind that I will be taken care of when the time comes. Tonight I could have been dying and the treatment and service I received from discovery was absolutely appaulling. I will never recommend discovery!</p>

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Replies (2)
Discovery Health
Discovery Health's reply20 Mar 2017, 07:56
Official

Dear khutjo-mabelebele

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind regards
Discovery Health Service Team

Discovery Health
Discovery Health's reply22 Mar 2017, 12:56
Official

Dear khutjo-mabelebele

We have been in touch with you to address your concerns.

Kind regards
Discovery Health Service Team