Leave undiscovered

Other medical aids out there that are more affordable and dependable.

I lost my job recently and medical aid was to end at the end of November. I had a mental breakdown and severe depression and was sent to Akeso for treatment.

Treatment was approved with Discovery by the clinic BEFORE I went in. All treatments in-hospital for mental health covered and up to 21 days annually.

I was admitted for less days as Discovery allowed less days due to single consultations with a psychologist before admission. Take note that, one hour-long consultation with a psychologist (meant to have come from MSA) was equal to a full day's stay in facility.

A bit over a month later and I am receiving notifications from Discovery regarding hospitalisation and treatments they have not paid. And this appears to be almost the entire admission!!! The amounts not paid by Discovery to the healthcare provider is almost totalling R60,000.00.

I am not going to be able to pay this?? The reason for treatment was due to becoming unemployed and severe depression. This unpaid is therefore so distressing it has caused worse depression and mental health.

Discovery is *************.