EE
Esethu E
1 reviews | Active since Aug 2021
22 Nov 2022, 11:55
Leave Discovery Health for Peace or Mind
Leave Discovery Health at your earliest convenience; I’ve been warned many times and ignored people many times.
I’ve been with them for over 8 years; never been sick or admitted. First time I request an admission in so many years I’m rejected because, the excuse is that is a ‘recurring’ problem - it’s not, in the 8 years of being with them I have never claimed for it nor been admitted. I can’t believe I bank, life and health insure with people who can just middle flip a bird on you when you need them.
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
22 Nov 2022, 12:36Dear Esethu H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply22 Nov 2022, 12:36
Official
Dear Esethu H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
22 Nov 2022, 13:49Dear Esethu H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply22 Nov 2022, 13:49
Official
Dear Esethu H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
EE
Esethu E's updateReviewer Update
22 Nov 2022, 13:57Thank you for the call; I am still not convinced by the explanation however.
I don’t understand why Discovery would say I have a conservative issue when it’s first in 8 years with them that I’m claiming.
More, I am sure the case lady at the Hospital Admissions just came to me to look for reasons not to approve my claims from her line of questioning. Which was surprising to me that at Admissions in each hospital you have someone to second guess Doctors and ask inquisitive questions that may lead to rejection. I wish I could get all my money lost through the years.
I don’t understand why Discovery would say I have a conservative issue when it’s first in 8 years with them that I’m claiming.
More, I am sure the case lady at the Hospital Admissions just came to me to look for reasons not to approve my claims from her line of questioning. Which was surprising to me that at Admissions in each hospital you have someone to second guess Doctors and ask inquisitive questions that may lead to rejection. I wish I could get all my money lost through the years.
EE
Esethu E's update22 Nov 2022, 13:57
Reviewer Update
Thank you for the call; I am still not convinced by the explanation however.
I don’t understand why Discovery would say I have a conservative issue when it’s first in 8 years with them that I’m claiming.
More, I am sure the case lady at the Hospital Admissions just came to me to look for reasons not to approve my claims from her line of questioning. Which was surprising to me that at Admissions in each hospital you have someone to second guess Doctors and ask inquisitive questions that may lead to rejection. I wish I could get all my money lost through the years.
I don’t understand why Discovery would say I have a conservative issue when it’s first in 8 years with them that I’m claiming.
More, I am sure the case lady at the Hospital Admissions just came to me to look for reasons not to approve my claims from her line of questioning. Which was surprising to me that at Admissions in each hospital you have someone to second guess Doctors and ask inquisitive questions that may lead to rejection. I wish I could get all my money lost through the years.
Discovery Health's replyOfficial
02 Dec 2022, 09:09Dear Esethu H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply02 Dec 2022, 09:09
Official
Dear Esethu H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team