LS
Lizelle S

1 reviews | Active since May 2024

17 May 2024, 13:30

Leanté Smit

My daughter was diagnosed with cvid, been going to hospital every month for her monthly infusion, since January we are struggling with polygam or cuvitru everytime when I phone no they want this and that test, before they approve for her monthly infusion... it is been 5 months we are struggling with this IV infusions, everytime it go to clinical review team and they need more tests or this or that! How can they play with a child's life that need IGG every month and don't want to pay for the previous month.

0
Replies (4)
Discovery Health
Discovery Health's reply20 May 2024, 11:17
Official
Dear Lizelle SWe’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 May 2024, 14:59
Official
Dear Lizelle S

We’ve contacted you and addressed your concern. 

Regards Discovery Health Servicing Team
LS
Lizelle S's update22 May 2024, 15:05
Reviewer Update
Thank you after 5 months of struggling discovery approved her Polygam for 2024, thank you so much for the clinical review team and doctors that took there time and at the end of the day approved it.
Discovery Health
Discovery Health's reply05 Jun 2024, 15:05
Official
Dear Lizelle S

Thank you for your positive feedback 

Regards Discovery Health Servicing Team