KF
Khanyisa F

1 reviews | Active since Jul 2011

13 Sept 2022, 08:52

Late Estate Bad debt

My late husband past away 2020 and apparently we was owing the medical aid. they sent me emails regarding this and I have informed them several times that he left no money. they requested L&D and I sent to them twice already. to my shock, they have not cancel the debt until now. I don't know what more to do now. clearly someone is not doing his/her job, they rather frustrate me in the process.

0
Replies (2)
Discovery Health
Discovery Health's reply13 Sept 2022, 10:50
Official
Dear Khanyisa F We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health
Discovery Health's reply13 Sept 2022, 13:58
Official
Dear Khanyisa F
We have been in touch with you to answer your comments. RegardsDiscovery Health Servicing Team