SA
Swaneir A
1 reviews | Active since Apr 2010
22 Oct 2015, 04:25
lacking in application of minds
Good day<br> <br> I had to apply for additional cover as I have reach the Al****, The****utic and Psychology Benefit limit for my bio. My bio completed an assessment and motivation and requested that I required 3 sessions a week for my condition (please note that a doc indicated that I needed a hip replacement). Discovery approved 8 sessions for the period 1 Sept to 31 Dec which equates to 2 sessions a month. Doesn't make sense. How will this treat my condition and avoid me going for surgery. It seems as if the panel reviewing the application didn't apply their minds.<br> <br> Many thanks
Helpful (0)
Replies (1)0
Replies (1)
Discovery Health's replyOfficial
28 Oct 2015, 16:04Hello swaneir,
Thank you for your comment.
The amount of sessions that gets approved is determined by guidelines we receive from the Biokinetics Association of South Africa. For each condition there is a recommended amount of sessions that a patient needs to have. This is normally for the average patient and should additional information be received, we will be able to review this for additional sessions. We confirmed that additional information was submitted and we're in the process of reviewing this. You will receive feedback once this has been done.
Regards
Annelize
Thank you for your comment.
The amount of sessions that gets approved is determined by guidelines we receive from the Biokinetics Association of South Africa. For each condition there is a recommended amount of sessions that a patient needs to have. This is normally for the average patient and should additional information be received, we will be able to review this for additional sessions. We confirmed that additional information was submitted and we're in the process of reviewing this. You will receive feedback once this has been done.
Regards
Annelize
Discovery Health's reply28 Oct 2015, 16:04
Official
Hello swaneir,
Thank you for your comment.
The amount of sessions that gets approved is determined by guidelines we receive from the Biokinetics Association of South Africa. For each condition there is a recommended amount of sessions that a patient needs to have. This is normally for the average patient and should additional information be received, we will be able to review this for additional sessions. We confirmed that additional information was submitted and we're in the process of reviewing this. You will receive feedback once this has been done.
Regards
Annelize
Thank you for your comment.
The amount of sessions that gets approved is determined by guidelines we receive from the Biokinetics Association of South Africa. For each condition there is a recommended amount of sessions that a patient needs to have. This is normally for the average patient and should additional information be received, we will be able to review this for additional sessions. We confirmed that additional information was submitted and we're in the process of reviewing this. You will receive feedback once this has been done.
Regards
Annelize