GT
Gregg T

1 reviews | Active since Feb 2012

13 Dec 2023, 08:33

Lack of Service

I have been trying to get a MSA claim processed for months. Literally, months. I have been with Discovery for decades. The level of service has plummeted over the past 5+ years. Call me back today or I'm using the December break to move providers.

0
Replies (2)
Discovery Health
Discovery Health's reply13 Dec 2023, 10:17
Official
Dear Gregg
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply13 Dec 2023, 16:05
Official
Dear Gregg

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team