Lack of professionalism / ********

I don't like how discovery will send PMA forms to the Gp and then fold their hands, not follow up wait for the due date to close and they not approve your authorization. I agree with ur process of wanting to protect the scheme funds but it's almost as if u are hoping the the Gp doesn't send the form do that u can continue deducting monthly rates while u don't have to help customers in need. I was admitted at arwyp hospital on the 17th Dec 2019 and up to today all my Msa funds were used and I owe the hospital because u said that u sent a PMA form to my Gp and he didn't feedback. Had I not read my emails today, I wonder what would have happened. To think I pay 2800zar ever month and only went to the Dr once. If u don't pay the hospital bill I'm canceling i can't be chasing people to do their jobs or the right thing. U r very quick to deduct but sedentary towards doing the proper job and paying claims. Yet I was told to not go for bonitas as they don't pay claims and "discovery is the best" absolutely not.