ED
Edward D
1 reviews | Active since Jan 2015
03 Mar 2015, 22:57
Lack of Professionalism
Dear Discovery Health,<br> <br> In February 2015 I changed banks and migrated all my accounts from ABSA to FNB. FNB sent out instruction to Discovery Health for the debit order instruction to change from my ABSA account to the new FNB account
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Discovery Health's replyOfficial
04 Mar 2015, 16:41Hello edwardvd19837,
Thank you for your comment.
I tried to contact you telephonically however you were not available to take my call. I have sent you an email with feedback on your query.
I investigated your query and confirmed the Scheme did not receive a request to change your debit order details for your Health premiums. I await further information from you to assist in resolving your query.
Kind regards
Jashvir
Thank you for your comment.
I tried to contact you telephonically however you were not available to take my call. I have sent you an email with feedback on your query.
I investigated your query and confirmed the Scheme did not receive a request to change your debit order details for your Health premiums. I await further information from you to assist in resolving your query.
Kind regards
Jashvir
Discovery Health's reply04 Mar 2015, 16:41
Official
Hello edwardvd19837,
Thank you for your comment.
I tried to contact you telephonically however you were not available to take my call. I have sent you an email with feedback on your query.
I investigated your query and confirmed the Scheme did not receive a request to change your debit order details for your Health premiums. I await further information from you to assist in resolving your query.
Kind regards
Jashvir
Thank you for your comment.
I tried to contact you telephonically however you were not available to take my call. I have sent you an email with feedback on your query.
I investigated your query and confirmed the Scheme did not receive a request to change your debit order details for your Health premiums. I await further information from you to assist in resolving your query.
Kind regards
Jashvir