LH
Len H

1 reviews | Active since Dec 2013

19 Jan 2023, 16:13

Lack of payment for MRI

I have submitted various emails to Discovery regarding payment for my wife's MRI. this was needed to enable the surgeon to decide the procedure for a sever back pain, which resulted in an operation. It was the opinion of the doctor and the MRI people that the majority would be paid should an approved operation take place, which it did. Even though my medical aid is hospital only. The reason they believed it would be paid (or part paid) as previously doctors booked people into hospital just to cover payments for MRI. Discovery have stated that the relevant codes do not indicate a PMB diagnosis BUT do not say which codes would!

0
Replies (2)
Discovery Health
Discovery Health's reply20 Jan 2023, 07:13
Official
Dear Len H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 Jan 2023, 10:02
Official
Dear Len H
 
We have been in touch with you to answer your comments.
   
Regards
Discovery Health Servicing Team