SS
Stefany S

1 reviews | Active since Feb 2024

03 Feb 2024, 11:36

LACK OF CUSTOMER SERVICE

I don't even know where to begin with this utter ridiculous lack of customer service that is provided. It is IMPOSSIBLE to reach Discovery over the phone. I have been trying to change my banking details for the past months (SUCH A SIMPLE THING TO DO) and it just impossible to do.

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Replies (2)
Discovery Health
Discovery Health's reply05 Feb 2024, 07:13
Official
Dear Stefany S
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Feb 2024, 15:58
Official
Dear Stefany S
 
We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team