Lack of communication from discovery side

<p>I give two stars to the claims departartment because I am so sick of having to put a claim through and then having to call discovery every time to see what's going on with it. If they can't see the pic clearly or the date isn't rite on the invoice they ignore ur claim discovery will never hit reply and say sorry we can't see the pic or the datws dont match fix it and please resend. *********** I tell you. This happened to me with my first pregnancy 4 years ago and now it's happening again . You would think a company advances with time. I sent my claim in on the 3rd of July 2017 today is the 18th I sent this thing in twice. And in had to phone twice wasting unnecessary airtime which discovery isn't going to pay for. Seems like I'm going to see a other good couple of months agonising over my money from discovery. </p> <p> </p> <p> </p>