Lack of Communication from DISCOVERY MEDICAL AID

Item: Discovery Health
Rating: 1
Author: Sewela M

Discovery decided to debit my account an amount of R4000 which i don't know of and when i call they claiming that they sent me an email. I want to cancel it because they lack communication and look for another medical aid.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

02 Feb 2023, 10:31

Dear Sewela M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply02 Feb 2023, 10:31

Official

Dear Sewela M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Sewela M's updateReviewer Update

02 Feb 2023, 11:27

Please pay me back the extra R2000 that was deducted and advice on how to cancel discovery medical aid I'm really ****ed and i don't wanna continue with you.

Sewela M's update02 Feb 2023, 11:27

Reviewer Update

Please pay me back the extra R2000 that was deducted and advice on how to cancel discovery medical aid I'm really ****ed and i don't wanna continue with you.

Discovery Health's replyOfficial

02 Feb 2023, 15:50

Dear Sewela M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply02 Feb 2023, 15:50

Official

Dear Sewela M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team