KIDS CASUALTY NETWORK MYTH

<p>Don't be fooled. There is really a better chance to see the a<br />Abominable Snowman than to make use of the OUT OF MSA KIDS CASUALTY BENEFIT on a Classic Saver account.</p> <p>I am not the first to fall for this, (see previous complaints) but I genuinely believed that I had this cover. After all, on their Scheme rules for 2017 it states that a child under 10 gets two casualty visits per year once MSA is used up.</p> <p>AND on the rules registered with REGISTRAR of MEDICAL AIDS it says that 2 visits per year at a IN NETWORK hospital is covered.</p> <p>Now, here comes the problem. Classic Saver is not limited to any hospitals and hence no CLASSIC SAVER NETWORK HOSPITAL LIST. And besides the hospital I went to is a Smart Network Hospital which is a lower account.</p> <p>But because it is not on CLASSIC NETWORK LIST cover is not offered. But hello, there is no list.</p> <p>But then I get referred to Kids CasualtyNetwork on MapS app.</p> <p>But there is no Kids Casualty reference or option on Maps.</p> <p>Then to make matters worse you need to ensure GP who is on call that night is on Kids Casualty network. So double whammy.</p> <p>My question to them the last 3 month have been how to find a Kids Casualty Network and or GP.</p> <p>And then I get referred back to MapS app.</p> <p>And then the cycle repeats.</p> <p>Problem is that consultants read only first line of email then reply with exactly the same nonsense that I asked them to clairify.</p> <p>Unless it is a computer bot and not a real person replying- which would make more sense.</p> <p>And alas even if you do establish, as I did, that Midstream Mediclinic is on Kids Casualty network, then the wrong code was used. Then when code is fixed on invoice the cycle repeats because it is now Tuesday and Midstream Mediclinic is suddenly not on KIDS CASUALTY NETWORK anymore and I get referred back to MapS tool.</p> <p>So, Discovery Health either does not know they offer cover or the cover does not exist. Even though they registered it with REGISTRAR.</p> <p>And good luck to you if you ever in fact need to use the cover - that you thought you had - when you rush to a CASUALTY Unit near you at 2am in morning.</p> <p>So, for those of you on Classic saver, rather go and explore Crop Circles because you might just see the Yeti there.</p> <p> </p> <p> </p>