TI
Thuso I

1 reviews | Active since May 2017

14 Mar 2022, 16:26

Keycareplus versus Essential

I took Discovery Key Care Plus that Offers affordable cover in the KeyCare network of hospitals and GP's including specialists and gynecologists. Preventive screening tests and flu vaccines are also covered.But to my suprise I was told to upgrade to essential that gives 100 percent services than Key care plus.

I was so ill only to discover that i ran out of fund and more disasterly its claimed essential is only for savings yet this was never explained.Discovery has become a bogus scheme over the years but we still choose with its pathetic services.

I want you to cancel this with immediate effect because I cannot keep on paying something that i don't benefit health wise from

0
Replies (1)
Discovery Health
Discovery Health's reply15 Mar 2022, 06:59
Official
Dear Thuso I

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team