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oB
omar B

1 reviews | Active since Jul 2018

06 Jul 2018, 10:22

Keycare terrible service

nerve wrecking They refuse to pay the balance for a procedure despite many phone calls and false promises. Over six months. It is unnecessary stress. My entire family has been with discovery for many years and this is the terrible customer service we received. And it is not the first time.

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Replies (5)
Discovery Health
Discovery Health's reply06 Jul 2018, 10:39
Official

Dear obas

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply11 Jul 2018, 15:05
Official

Dear obas

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply17 Jul 2018, 08:40
Official

Dear obas

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply23 Jul 2018, 12:55
Official

Dear obas

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply20 Aug 2018, 15:45
Official

Dear obas

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team