LM
Llani M

1 reviews | Active since Nov 2011

02 Feb 2017, 08:45

Keycare - sucks!!

<p>With the "enhancements" to the plan - I can no longer go to my chosen GP (of 10 years, she got kicked off) or to Zuid Afrikaans but to top it all off - I phoned the call centre to find out to which Radiologist I can go in the Centurion area - just to be told that the Radiologists in Centurion has been removed from the Keycare Network - there are no Radiologists in Centurion - in the past we could go to Burger & Associates - she told me unfortunately not anymore - only Burger & Associates in Arwyp is on their list, all the other Radiologists are in PTA - so I have to drive 35km to get to a Radiologist. You have not made any enhancements - it looks like you are trying to force people to go to a higher plan by making it as difficult as possible. So Discovery, no more Radiologists in Centurion......</p>

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Replies (2)
Discovery Health
Discovery Health's reply02 Feb 2017, 12:40
Official

Dear llanim1

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply03 Feb 2017, 14:28
Official

Dear llanim1

We have been in contact with you to answer your comments.

Regards
Discovery Health Servicing Team