KEYCARE PLUS WORST SERVICE/POLICY OR WHAT EVER THE HELL YOU CALL IT!!!!

I have so much dissatisfaction and disappointment I have to share about discovery key care plus medical aid. I got admitted to hospital (Wellness Centre) 14th October, I think. I was then discharged on the 25th now shortly after that I started getting statements from all the doctors seen in hospital to make payments. I reached out to the scheme and after the 2nd attempt, I got a very nice lady ONGEZIWE who went over and above called the hospital on my behalf and even after I was out of airtime, she still proceeded to get the progress report that was needed.

Now I started getting emails of claims paid and I was happy, but little did I know that would be short lived. I mean why do I still have doctors, sessions etc. that have not been paid and now I am being overwhelmed by doctors and all these medical professionals that want their money????I was diagnosed with major depression disorder, PTSD and whatever else I cannot be dealing with what should be paid to doctors that was pre-authorized and treated in hospital from the 14th-25th !!!!why do I still have doctors not paid???

I need this taken care of asap, I am in no mental space to keep calling the scheme..... Furthermore, I have to buy my own meds coz they do not cover the meds too????It's a Damn CHRONIC condition for GOD'S SAKE???

With other multiple health conditions I went to my GP and needed to take bloods and GUESS WHAT!!!!The blood tests were not paid for aswell!!! SOMEONE NEEDS TO SORT THIS OUT ASAP

This is not my first rodeo with KeyCare but this is the worst I have ever experienced ever!!!!!