Keycare plus shocking service

Figured out the issue. If you phone keycare department and it is within 30min of closure they do not want to give you any service or talk time. I challenge the CEO of Discovery to make a call to keycare business before 17:00 for normal services department and for hospital authorizations after 19:00. You will see what is going on in your own company. Shocking service. Now big companies wonder why they are not doing that good these day financially…. I challenge you mr Discovery Health CEO. Make sure the poor also get the same service as the other memberships… I’m willing to provide a full eventlog of your service the past 6 months. You will be shocked. If I was not assisting my domestic worker she would’ve be able to get the treatment she deserve and pay for. Now trying get all South Africans on plans and they can’t get it right here… I say give these jobs to people in these departments that really need jobs and are willing to provide better service.