Keycare plus Not a medical aid. Rather a hospital plan

Item: Discovery Health
Rating: 1
Author: debra M

Discover key care plus should advertise as a hospital plan. They dont pay for dentist fillings even if they apparently do. If you chip your filing you can not repair it the same year. You myst wait a year or two. So you must pay for this. And also pay for sterilized equipment out off your own pocket. So its not a medical aid its a hospital plan. Even if you use their provider . You must pay. Even if you visit the dentist twice a year. It makes no diff. So I would not recommend it as a medical fund. Hospital plan is more appropriate

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

13 Jul 2023, 06:59

Dear Debbie M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply13 Jul 2023, 06:59

Official

Dear Debbie M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

17 Jul 2023, 15:32

Dear Debbie M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply17 Jul 2023, 15:32

Official

Dear Debbie M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

debra M's updateReviewer Update

08 Aug 2023, 12:43

Discovery did reply and said this will be paid but as yet the dental R444. Was not paid weeks later.

debra M's update08 Aug 2023, 12:43

Reviewer Update

Discovery did reply and said this will be paid but as yet the dental R444. Was not paid weeks later.